Customer Banking Specialist - Helensvale

CommBank

Helensvale, Queensland, Australia
Customer service passion
Respond to customer needs
Process financial transactions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs, conducting financial health checks, and educating customers on digital banking solutions.
  • We’re interested in hearing from people who have a genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Customer Service passion
  • Respond to customer needs
  • Process financial transactions
  • Cash handling and ATM procedures
  • Follow bank processes and procedures
  • Risk management practices

Nice-to-have

  • Improving financial wellbeing
  • Collaborative team culture
  • Holistic customer solutions
  • Meaningful customer conversations

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter