Customer Experience Coordinator (per Diem) - Eden Prairie, Mn

Veterinaryemergencygroupst

Eden Prairie, United States
On-site
Greet customers warmly and urgently
Oversee customer communications
Deliver personalized memorable experiences
Veterinary Emergency Group (VEG) is seeking a Customer Experience Coordinator in Eden Prairie, MN. The role requires a person passionate about delivering exceptional customer service in a veterinary emergency setting

Job Summary

  • As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG.
  • At VEG we find a way to say yes to the career you want in veterinary emergency medicine.
  • VEG is a 2025 and 2026 certified Great Place to Work®.

Matching Summary

Match Score: 85

Veterinary Emergency Group (VEG) is seeking a Customer Experience Coordinator in Eden Prairie, MN. The role requires a person passionate about delivering exceptional customer service in a veterinary emergency setting.

Skills & Requirements

Must-have

  • Greet customers warmly and urgently
  • Oversee customer communications
  • Deliver personalized memorable experiences
  • Resolve concerns and anticipate issues
  • Process payments accurately
  • Work in noisy environment with odors

Nice-to-have

  • People-centric approach
  • Sense of humility
  • Strong sense of ownership
  • Curious by nature

Key Requirements

  • 2+ years of customer service experience
  • Advanced computer proficiency
  • High emotional intelligence
  • Adaptable in high stakes environments
  • Problem solving skills
  • Availability for nights, weekends, holidays

Work Rights

Not specified

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