The Manager, Customer Experience & Activation (HCP & Sales) is responsible for leading the execution and operational deployment of integrated omnichannel communications and campaigns across Healthcare Professional (HCP) touchpoints
Job Summary
The Manager, Customer Experience & Activation (HCP & Sales) is responsible for leading the execution and operational deployment of integrated omnichannel communications and campaigns across Healthcare Professional (HCP) touchpoints.
This role owns communication and campaign activation, channel mix determination within execution planning, channel orchestration, sales enablement deployment, and in-market optimization.
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges.
Matching Summary
The Manager, Customer Experience & Activation (HCP & Sales) is responsible for leading the execution and operational deployment of integrated omnichannel communications and campaigns across Healthcare Professional (HCP) touchpoints.
Salary
Base: $106800 - $202900; Bonus/Equity: Annual bonus target and long-term incentives (subject to plan eligibility and other requirements); Benefits: Core and optional employee benefits offered
Skills & Requirements
Must-have
Omnichannel campaign execution
Channel mix optimization
Sales enablement deployment
Performance analytics
Regulatory compliance
Nice-to-have
Patient journey mapping
Digital performance marketing
New brand launch experience
Key Requirements
Bachelor's degree in Marketing, Communications, Business, or related field
8 years of progressive marketing experience
Omnichannel campaign strategy and content development
Direct-to-consumer (DTC) or patient marketing strategies