Customer Service Associate V

Texas A&M University

College Station, Texas, USA
Base: $19.27 hourly; bonus/equity: not specified; ...
Not specified (assumed on-site based on job location)
Customer service orientation
Conflict resolution abilities
Account reconciliation
Texas A&M University is seeking a Customer Service Associate V to provide advanced administrative support in its Transportation Services department. The role involves customer assistance, coordinating parking assignments, and maintaining accurate records, requiring strong communication and organizational skills

Job Summary

  • The Customer Services Associate V provides highly advanced administrative support, including public assistance, deposit accuracy, and coordination of parking assignments.
  • Responsibilities include greeting and assisting customers, responding to inquiries about citations and permits, investigating transaction errors, and maintaining customer records.
  • Texas A&M University offers benefits such as health, dental, vision insurance, paid holidays, sick leave, vacation, and retirement plan enrollment.

Matching Summary

Match Score: 85

Texas A&M University is seeking a Customer Service Associate V to provide advanced administrative support in its Transportation Services department. The role involves customer assistance, coordinating parking assignments, and maintaining accurate records, requiring strong communication and organizational skills.

Salary

Base: $19.27 hourly; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life, long-term disability insurance, paid holidays, sick leave, vacation, retirement plan

Skills & Requirements

Must-have

  • customer service orientation
  • conflict resolution abilities
  • account reconciliation
  • record keeping accuracy
  • written and oral communication

Nice-to-have

  • adaptable in fast-paced environment
  • cooperative with others
  • process improvement suggestions

Key Requirements

  • High School or GED
  • 5 years of experience
  • State of Texas class "C" driver license

Work Rights

Not specified

Tailored Resume

Cover Letter