Dfc It Business Systems Analyst

Lexus Of Valencia

Tigard, OR, US
Base: $60,000-$85,000 annually; bonus/equity: not ...
**
Monitor and resolve support tickets
Implement system changes via code
Create reports in power bi
** Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst to join their hybrid team in Tigard, OR. The role focuses on resolving support tickets, implementing system enhancements, and developing reports to improve the customer experience in vehicle financing. **

Job Summary

  • The role involves resolving support tickets, implementing system enhancements, and developing reports to improve the vehicle financing experience.
  • Candidates will collaborate with cross-functional teams to process incidents, automate processes using scripting tools like Python and SQL, and provide Tier 1 support.
  • The position offers competitive pay ranging from $60,000 to $85,000 annually along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

Match Score: 75

** Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst to join their hybrid team in Tigard, OR. The role focuses on resolving support tickets, implementing system enhancements, and developing reports to improve the customer experience in vehicle financing. **

Salary

Base: $60,000-$85,000 annually; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Monitor and resolve support tickets
  • Implement system changes via code
  • Create reports in Power BI

Nice-to-have

  • Strong customer service orientation
  • Ability to learn new tools quickly
  • Attention to detail and troubleshooting

Key Requirements

  • Bachelor's degree or equivalent experience preferred
  • Experience with ticketing systems like ServiceNow
  • Familiarity with JavaScript, Python, SQL, Excel, and Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter