Play an active role in the delivery and design of technology projects spanning discovery and delivery phases, with a strong focus on service design and process transformation
Job Summary
Play an active role in the delivery and design of technology projects spanning discovery and delivery phases, with a strong focus on service design and process transformation.
Collaborate with cross-functional teams to create experience design deliverables including complex journey maps, service blueprints, roadmaps, prototypes and design systems.
Extend your expertise to teammates by supporting less-experienced designers, and advocate for experience design through conferences, webinars and meetups.
Matching Summary
Play an active role in the delivery and design of technology projects spanning discovery and delivery phases, with a strong focus on service design and process transformation.
Skills & Requirements
Must-have
Service design and process transformation
Cross-functional team collaboration
Observational research in real work environments
Efficiency-oriented design thinking
Fluent in Spanish and English
Nice-to-have
Enterprise / SaaS experience preferred
Advocating for experience design
Contributing to design community
Key Requirements
Deep specialization in service design
Experience in applying research methods
Well versed in experience design across at least three disciplines
Portfolio link showcasing digital product expertise