Serve as a trusted advisor to strategic customers, combining deep industry knowledge with technical expertise to design solutions that deliver measurable business value
Job Summary
Serve as a trusted advisor to strategic customers, combining deep industry knowledge with technical expertise to design solutions that deliver measurable business value.
Lead discovery sessions, design and deliver presentations, demos, and solution concepts that align Slack capabilities with customer outcomes.
Collaborate with product, engineering, and partner teams to influence roadmap and deliver customer impact, while mentoring junior SEs and fostering an inclusive culture.
Matching Summary
Serve as a trusted advisor to strategic customers, combining deep industry knowledge with technical expertise to design solutions that deliver measurable business value.
Skills & Requirements
Must-have
Solutions Engineering
Enterprise Software Consulting
Digital Transformation
Slack Capabilities
Customer Outcomes
Industry Thought Leader
Nice-to-have
AI, Data, and Automation interest
Collaboration/Productivity Tools experience
Salesforce Platform knowledge
Agentforce positioning
Mentoring junior SEs
Key Requirements
10+ years in solutions engineering, enterprise software consulting, or digital transformation roles
Strong presentation, communication, and storytelling skills
Proven track record navigating multi-stakeholder enterprise buying cycles
Customer-first mindset with strong problem-solving and solution design capabilities
Interest in AI, data, and automation
Strong collaboration, time management, and adaptability