Customer Success Representative

Honeycombinsurance Com Inc

Chicago, IL, United States
Base: $55,000; bonus/equity: iso stock options; be...
On-site
1+ years customer service experience
Hybrid availability tuesday through thursday
Hubspot crm proficiency preferred
Honeycomb is a rapidly growing global startup recognized as a Top 10 Startup in Chicago, reinventing the commercial real estate insurance industry

Job Summary

  • Honeycomb is a rapidly growing global startup recognized as a Top 10 Startup in Chicago, reinventing the commercial real estate insurance industry.
  • As a Customer Success Representative, you will serve as the primary point of contact for agents and policyholders across phone, email, and chat channels.
  • The role offers a base salary of $55,000 along with ISO stock options, comprehensive medical coverage, and a hybrid work schedule requiring presence in downtown Chicago.

Matching Summary

Honeycomb is a rapidly growing global startup recognized as a Top 10 Startup in Chicago, reinventing the commercial real estate insurance industry.

Salary

Base: $55,000; Bonus/Equity: ISO stock options; Benefits: Medical, dental, vision, HSA, 401(k) match, flexible time off

Skills & Requirements

Must-have

  • 1+ years customer service experience
  • Hybrid availability Tuesday through Thursday
  • HubSpot CRM proficiency preferred

Nice-to-have

  • Comfortable with rapid change and ambiguity
  • Curious about insurance industry mechanics
  • Tech-forward and AI-curious mindset
  • Strong problem-solving in fast-paced environments

Key Requirements

  • 1+ years in customer service or insurance
  • Hybrid work availability Tue-Thu in Chicago
  • Experience with CRM tools like HubSpot

Work Rights

Not specified

Tailored Resume

Cover Letter