Call Center Msr - Sc

Texas Dow Employees Credit Union

Houston, TX, US
Base: $21.64ph; bonus/equity: quarterly sales ince...
Assisting members with accounts
Servicing credit union products
Referring related products
The Call Center - Member Service Representatives will create exceptional member service experiences by maintaining a professional demeanor and delivering world class service to our members

Job Summary

  • The Call Center - Member Service Representatives will create exceptional member service experiences by maintaining a professional demeanor and delivering world class service to our members.
  • The primary focus of the job is servicing existing Credit Union products and referring related products after identifying member needs.
  • Quarterly incentive pay will be based on performance of inbound calls, quality assurance, and production.

Matching Summary

The Call Center - Member Service Representatives will create exceptional member service experiences by maintaining a professional demeanor and delivering world class service to our members.

Salary

Base: $21.64/hour; Bonus/Equity: quarterly sales incentives; Benefits: Not specified

Skills & Requirements

Must-have

  • Assisting members with accounts
  • Servicing Credit Union products
  • Referring related products
  • Handling domestic/international wires
  • Gathering documentation for accounts
  • Maintaining member accounts
  • Compliance with Federal and State rules

Nice-to-have

  • Keen attention to detail
  • High level of accuracy and integrity
  • Progressive company with great reputation
  • Work makes a difference

Key Requirements

  • Previous customer service experience required
  • Call center or banking experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter