Hotel Chadstone Melbourne MGallery seeks a Guest Service Agent who excels in delivering exceptional customer service and possesses strong communication skills. The role involves managing guest registrations, maintaining accounts, and ensuring guest satisfaction in a dynamic airport hotel environment
Job Summary
Accor welcomes you as you are and supports you to grow and learn every day, making sure that work brings purpose to your life.
You will be providing efficient service for guest registration and departure, maintaining accurate guest accounts and providing accurate, helpful information.
Benefits include learning programs, employee benefit card, complimentary car parking, mental health and well-being support, and access to Employee Assistance Program.
Matching Summary
Match Score: 85
Hotel Chadstone Melbourne MGallery seeks a Guest Service Agent who excels in delivering exceptional customer service and possesses strong communication skills. The role involves managing guest registrations, maintaining accounts, and ensuring guest satisfaction in a dynamic airport hotel environment.
Skills & Requirements
Must-have
Guest registration and departure
Accurate guest accounts
Professional phone etiquette
Strict security procedures
Guest confidentiality and safety
Nice-to-have
Keen eye for detail
Strong sense of reliability
Polished and professional demeanor
Charismatic team player
Positive collaborative vibe
Key Requirements
Australian Full driver's licence
Probationary licence (P2)
Responsible Service of Alcohol (RSA) Certificate in Victoria