Shift Leader/superviseur (f/h)

Europcar Inc

Toulouse, France
Fixed + unlimited commissions
Remote
Customer service excellence
Team leadership and management
Performance indicator piloting
Europcar Inc is seeking a Shift Leader/Supervisor for their Goldcar branch in Toulouse, France. The ideal candidate should have a strong background in team management and customer service, with the ability to lead and motivate staff while ensuring high-quality service delivery

Job Summary

  • As a Shift Leader/Supervisor at the Goldcar Toulouse agency, you will be an intermediate manager for the Front Office teams, reporting to your Office Manager.
  • Your main missions will include animating and managing Counter Agent teams by piloting performance indicators, ensuring customer reception according to Goldcar standards, and managing personnel administration.
  • We offer solid training in management and sales, career development prospects, a dynamic team, a competitive salary with commissions, a permanent full-time contract, and benefits like restaurant tickets and health insurance.

Matching Summary

Match Score: 85

Europcar Inc is seeking a Shift Leader/Supervisor for their Goldcar branch in Toulouse, France. The ideal candidate should have a strong background in team management and customer service, with the ability to lead and motivate staff while ensuring high-quality service delivery.

Salary

Fixed + unlimited commissions

Skills & Requirements

Must-have

  • Customer service excellence
  • Team leadership and management
  • Performance indicator piloting
  • Operational activity organization
  • Reporting to Office Manager

Nice-to-have

  • Commercial sense
  • Open mind and teamwork
  • Adaptability and listening skills
  • Curiosity and challenge-driven

Key Requirements

  • Solid first experience in team management
  • Proficiency in English
  • Weekend and shift work availability
  • Valid driver's license B

Work Rights

Not specified

Tailored Resume

Cover Letter