Base: £26,200 increasing to £26,950 after 6 months...
Fully remote
12 months customer service experience
Private area for inbound calls
Stable secure wi-fi connection
The role begins in an Edinburgh branch supporting customers side-by-side before transitioning to a permanent home working position handling inbound calls
Job Summary
The role begins in an Edinburgh branch supporting customers side-by-side before transitioning to a permanent home working position handling inbound calls.
Employees will assist customers through important moments such as bereavement, fraud concerns, and digital banking adoption while promoting bank products.
The company offers a comprehensive benefits package including up to 15% pension contribution, private medical benefit, and 22 days' holiday.
Matching Summary
The role begins in an Edinburgh branch supporting customers side-by-side before transitioning to a permanent home working position handling inbound calls.
Salary
Base: £26,200 increasing to £26,950 after 6 months; Bonus/Equity: Annual performance-related bonus available; Benefits: Up to 15% pension, private medical, share schemes