Ghs Service Manager

PwC IT Services Limited

Unknown
Fully remote
It service management experience
Cloud infrastructure fundamentals
Operational readiness for cloud services
The GHS Service Manager plays a critical role within the Global Hosting Services team, ensuring new cloud services and major enhancements are operationally ready and aligned with PwC standards

Job Summary

  • The GHS Service Manager plays a critical role within the Global Hosting Services team, ensuring new cloud services and major enhancements are operationally ready and aligned with PwC standards.
  • PwC offers a stable yet challenging work environment with opportunities for continuous professional growth, flexible work schedules, and a comprehensive benefits program including paid time off and support for education.
  • PwC is committed to an inclusive work environment and fair compensation practices, demonstrated by maintaining the prestigious Equal Pay Certification in the Czech Republic.

Matching Summary

The GHS Service Manager plays a critical role within the Global Hosting Services team, ensuring new cloud services and major enhancements are operationally ready and aligned with PwC standards.

Skills & Requirements

Must-have

  • IT Service Management experience
  • Cloud infrastructure fundamentals
  • Operational readiness for cloud services
  • ITIL process knowledge
  • Service Level Objective management
  • Cross-team stakeholder collaboration

Nice-to-have

  • Proactive problem-solving approach
  • Excellent communication skills
  • Experience with ServiceNow
  • Agile and SAFe framework familiarity
  • Remote work capability
  • Data-driven decision making

Key Requirements

  • Bachelor's degree in IT or related field
  • 7 years IT experience
  • 3 years IT Service Management experience
  • Knowledge of cloud fundamentals and architecture
  • Experience with multiple ITIL processes

Work Rights

Not specified

Tailored Resume

Cover Letter