The Manager of Payment Operations is responsible for end-to-end oversight of the credit union's digital and deposit payment systems including wires, ACH, and check processing
Job Summary
The Manager of Payment Operations is responsible for end-to-end oversight of the credit union's digital and deposit payment systems including wires, ACH, and check processing.
This role serves as the senior risk owner for payment-related fraud and ensures compliance with regulations such as Reg E, UCC, BSA/AML, NACHA, and OFAC.
The position requires managing a team of direct reports while overseeing a department that processes $24 billion in money movement services annually.
Matching Summary
The Manager of Payment Operations is responsible for end-to-end oversight of the credit union's digital and deposit payment systems including wires, ACH, and check processing.
Skills & Requirements
Must-have
Payment operations management
Regulatory compliance (Reg E, BSA/AML)
Vendor coordination and management
Risk and fraud oversight
Business continuity planning
Team leadership and training
Nice-to-have
Process improvement initiatives
Member experience focus
Strategic project management
Automation evaluation skills
Cross-functional collaboration
Key Requirements
Bachelor's degree or 5+ years payment operations experience