Merchant Onboarding Operator

Global Blue

Kuala Lumpur, Malaysia
End-to-end merchant onboarding
Merchant data accuracy
Email-based support
Execute end-to-end merchant onboarding across all relevant business systems and process merchant information updates and decommissioning requests

Job Summary

  • Execute end-to-end merchant onboarding across all relevant business systems and process merchant information updates and decommissioning requests.
  • Provide email-based support to address merchant onboarding queries within defined service level agreements (SLAs) and apply and verify financial updates.
  • Investigate and resolve operational discrepancies in coordination with the Technology team and external partners, collaborating with internal stakeholders and external vendors.

Matching Summary

Execute end-to-end merchant onboarding across all relevant business systems and process merchant information updates and decommissioning requests.

Skills & Requirements

Must-have

  • End-to-end merchant onboarding
  • Merchant data accuracy
  • Email-based support
  • Financial updates verification
  • Operational discrepancy resolution
  • Microsoft Office proficiency

Nice-to-have

  • Familiarity with Chinese business practices
  • Multicultural environment adaptability
  • Analytical mindset
  • Professional demeanor

Key Requirements

  • Up to one year of relevant experience
  • Bachelor's degree required

Work Rights

Not specified

Tailored Resume

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