Customer Technical Support Specialist

Danaher UK

Multiple Locations
Base: $26.44 - $36.00 an hour; bonus/equity: eligi...
Fully remote
Resolve complex technical issues
Strong communication skills
Experience with microbiology products
Beckman Coulter Diagnostics is a global leader in clinical diagnostics, impacting patient health for over 90 years

Job Summary

  • Beckman Coulter Diagnostics is a global leader in clinical diagnostics, impacting patient health for over 90 years.
  • The role involves independently resolving issues related to microbiology products and ensuring customer satisfaction.
  • The company offers a flexible remote work arrangement and a comprehensive benefits package.

Matching Summary

Beckman Coulter Diagnostics is a global leader in clinical diagnostics, impacting patient health for over 90 years.

Salary

Base: $26.44 - $36.00 an hour; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Comprehensive package including paid time off, medical/dental/vision insurance, and 401(k)

Skills & Requirements

Must-have

  • Resolve complex technical issues
  • Strong communication skills
  • Experience with microbiology products

Nice-to-have

  • Experience in medical technology call center
  • Customer service experience
  • Previous troubleshooting experience

Key Requirements

  • Associate or bachelor’s degree in relevant field
  • 3+ years of lab or field experience
  • Availability to work one weekend day

Work Rights

Not specified

Tailored Resume

Cover Letter