Microsoft D365 Field Service Training And Systems Analyst

Meriton LLC

Irving, TX, US
On-site
Microsoft dynamics 365 field service experience
Software support and troubleshooting skills
Process documentation and sop creation
This role serves as the primary liaison between field operations and development teams to ensure software meets business needs

Job Summary

  • This role serves as the primary liaison between field operations and development teams to ensure software meets business needs.
  • The position requires a candidate with a training background who can translate technical system knowledge into clear front-facing training materials.
  • Candidates will be responsible for managing helpdesk tickets, updating process documentation, and leading special projects within the HVAC sector.

Matching Summary

This role serves as the primary liaison between field operations and development teams to ensure software meets business needs.

Skills & Requirements

Must-have

  • Microsoft Dynamics 365 Field Service experience
  • Software support and troubleshooting skills
  • Process documentation and SOP creation
  • Training delivery and public speaking
  • Collaboration with development teams

Nice-to-have

  • HVAC industry knowledge
  • Finance & Operations familiarity
  • Experience with acquired company rollouts
  • Strong attention to detail in fast-paced environment

Key Requirements

  • Associate's degree or 3+ years software support experience
  • Proficiency in Microsoft Office Suite
  • Ability to execute billing-related processes

Work Rights

Not specified

Tailored Resume

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