Jones Lang Lasalle is seeking a Guest Services Ambassador in Derby, Leicestershire, to enhance client and visitor experiences through exceptional service. The role involves front-of-house responsibilities, requiring a customer-centric approach and operational knowledge in a corporate or hospitality environment
Job Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients.
The role of Guest Services Ambassador is to provide the highest levels of client and visitor care ensuring a seamless visitor experience and service excellence.
This is a 6 month Fixed-Term Contract working Monday to Friday on a shift rota basis covering core service hours from 07.00 to 19.00.
Matching Summary
Match Score: 85
Jones Lang Lasalle is seeking a Guest Services Ambassador in Derby, Leicestershire, to enhance client and visitor experiences through exceptional service. The role involves front-of-house responsibilities, requiring a customer-centric approach and operational knowledge in a corporate or hospitality environment.
Skills & Requirements
Must-have
Front of House experience
Customer service excellence
Reception services operational knowledge
Meeting room reservation skills
Professional telephone etiquette
Ability to work shift rota
Computer literate including MS Office
Nice-to-have
Empathy and practical skills
Positive can do attitude
Team player and supporter
Ability to work in busy environment
Discreet and personalised service
Adaptable to hybrid work approach
Key Requirements
At least 1 year Front of House experience
Experience in corporate, 5-star hotel, members club or flagship airline
Operational knowledge of reception services and procedures
Computer literate including MS Office
Ability to work Monday to Friday, 40 hours per week