Microsoft Customer Engagement Manager

RS Group

Hyderabad, India
Dynamics 365 customer engagement
Power platform applications
Power automate, power pages, power bi, power apps
RSM US India supports RSM U.S. risk consulting, transaction advisory, technical accounting, financial consulting, technology and management consulting, tax and assurance engagement teams by providing access to highly skilled professionals

Job Summary

  • RSM US India supports RSM U.S. risk consulting, transaction advisory, technical accounting, financial consulting, technology and management consulting, tax and assurance engagement teams by providing access to highly skilled professionals.
  • The Dynamics 365 Customer Engagement – Functional Manager role requires a confident individual who can think strategically and works well in a team environment, versed in business process mapping.
  • RSM offers a competitive benefits and compensation package, flexibility in schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.

Matching Summary

RSM US India supports RSM U.S. risk consulting, transaction advisory, technical accounting, financial consulting, technology and management consulting, tax and assurance engagement teams by providing access to highly skilled professionals.

Skills & Requirements

Must-have

  • Dynamics 365 Customer Engagement
  • Power Platform applications
  • Power Automate, Power Pages, Power BI, Power Apps
  • solution design and architecture
  • CE Apps implementation

Nice-to-have

  • strategic thinking
  • team environment
  • business process mapping
  • task oriented
  • career growth
  • accelerated leadership opportunities
  • rewarding work-life balance

Key Requirements

  • 4+ years of experience implementing D365
  • 10+ years of functional hands-on experience with D365
  • Fluent in English
  • Strong communication and interpersonal skills
  • Knowledge of key end to end business processes
  • Implementation experience with CE Apps (Sales, Customer Service, Marketing, Field Service, Project Operations)

Work Rights

Not specified

Tailored Resume

Cover Letter