Deliver attentive and professional customer service
Communicate effectively with customers
Partner with technicians
Deliver attentive and professional customer service, communicating effectively with customers regarding vehicle status, service needs, and recommendations
Job Summary
Deliver attentive and professional customer service, communicating effectively with customers regarding vehicle status, service needs, and recommendations.
Partner with technicians to identify vehicle issues and present solutions, while introducing appropriate maintenance programs tailored to customer needs.
Build and maintain strong, long-term customer relationships and represent Acura’s commitment to excellence with a polished and professional demeanor.
Matching Summary
Deliver attentive and professional customer service, communicating effectively with customers regarding vehicle status, service needs, and recommendations.
Skills & Requirements
Must-have
Deliver attentive and professional customer service
Communicate effectively with customers
Partner with technicians
Introduce appropriate maintenance programs
Build and maintain strong customer relationships
Represent Acura's commitment to excellence
Nice-to-have
Thrive on delivering exceptional customer service
Enjoy building lasting relationships
Polished and professional demeanor
Fun and supportive team environment
Key Requirements
2–3 years of Automotive Service Advisor experience
Strong active listening and communication skills
Knowledge of vehicle mechanical and technical concepts
Computer proficiency
High attention to detail and organizational skills
Polished, professional appearance
Team-oriented mindset
Valid Driver’s License with acceptable driving record