Sales And Reservations Agent

Island Lake Lodge

Fernie, British Columbia, Canada
On-site
Reservations system management
Customer service excellence
Phone and email etiquette
Responsibilities include creating and managing reservations for winter and summer stays, weddings, corporate events, and activities, while maintaining accurate guest profiles and a thorough knowledge of our offerings

Job Summary

  • Responsibilities include creating and managing reservations for winter and summer stays, weddings, corporate events, and activities, while maintaining accurate guest profiles and a thorough knowledge of our offerings.
  • The role requires developing a strong understanding of the reservations system, performing daily tasks efficiently, and delivering a high standard of customer service.
  • Island Lake Lodge offers a friendly and positive team environment, staff discounts on food, drinks, and merchandise, complimentary staff meals, and product deals from partners.

Matching Summary

Responsibilities include creating and managing reservations for winter and summer stays, weddings, corporate events, and activities, while maintaining accurate guest profiles and a thorough knowledge of our offerings.

Skills & Requirements

Must-have

  • reservations system management
  • customer service excellence
  • phone and email etiquette
  • accurate guest profile maintenance
  • fast-paced environment multitasking

Nice-to-have

  • collaborative team player
  • strong communication skills
  • detail-oriented individual

Key Requirements

  • Must be available May till mid September

Work Rights

Not specified

Tailored Resume

Cover Letter