Global Service Manager

Pernod Ricard

Paris, France
Servicenow platform experience
It service management expertise
Customer service principles understanding
You will be required to work on leading Service Management Platforms like ServiceNow

Job Summary

  • You will be required to work on leading Service Management Platforms like ServiceNow.
  • This role is essential for improving end to end service and process effectiveness in support of business objectives.
  • We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture.

Matching Summary

You will be required to work on leading Service Management Platforms like ServiceNow.

Skills & Requirements

Must-have

  • ServiceNow platform experience
  • IT service management expertise
  • Customer service principles understanding

Nice-to-have

  • Agile ways of working familiarity
  • Continuous improvement methodology
  • Collaboration and adaptability

Key Requirements

  • Bachelor's degree in business or related field
  • 7+ years of experience in service management
  • ITIL® 4 Foundation certification preferred

Work Rights

Not specified

Tailored Resume

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