Partner Operations Lead (x/f/m) - München

Doctolib GmbH

Berlin, Germany
**
Multi-year experience in partner operations
Strong communication and coordination skills
Solution-oriented thinking and escalation management
** Doctolib GmbH is seeking a Partner Operations Lead for their team in Berlin or Munich. The role involves managing IT-service partners, ensuring smooth operations, and optimizing performance to enhance customer experiences. **

Job Summary

  • The role serves as the central operational interface between IT service partners and internal teams to ensure smooth collaboration.
  • Candidates are expected to proactively monitor deployments, identify risks early, and manage escalations to guarantee excellent customer experiences.
  • Doctolib offers a sponsored Germany ticket for public transport and up to 30 vacation days per year.

Matching Summary

Match Score: 75

** Doctolib GmbH is seeking a Partner Operations Lead for their team in Berlin or Munich. The role involves managing IT-service partners, ensuring smooth operations, and optimizing performance to enhance customer experiences. **

Skills & Requirements

Must-have

  • Multi-year experience in partner operations
  • Strong communication and coordination skills
  • Solution-oriented thinking and escalation management
  • End-to-end ownership and execution mindset
  • Analytical and data-driven working style
  • Fluent German and English language skills

Nice-to-have

  • Experience in healthcare or eHealth sector
  • Background in capacity planning and resource steering
  • Knowledge of Salesforce or similar control tools

Key Requirements

  • Several years of experience in partner operations or management
  • Fluency in German and English at negotiation level

Work Rights

Not specified

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