Customer Service Specialist / Administrator - Wed-fri

KONE Oyj

Not specified; not specified; not specified
Good administrative skills from construction or service industry
Experience in inter-office and customer communications
Attention to detail and ability to prioritize workload
The Customer Service Specialist provides administrative support to salespersons and supervisors to maximize their time on customer-facing activities

Job Summary

  • The Customer Service Specialist provides administrative support to salespersons and supervisors to maximize their time on customer-facing activities.
  • Key responsibilities include managing maintenance operations, supporting third-party inspections, and resolving complex customer queries forwarded by first-level agents.
  • KONE fosters an innovative and collaborative culture that values individual contributions and prioritizes employee engagement and sustainability.

Matching Summary

The Customer Service Specialist provides administrative support to salespersons and supervisors to maximize their time on customer-facing activities.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Good administrative skills from construction or service industry
  • Experience in inter-office and customer communications
  • Attention to detail and ability to prioritize workload
  • Good spoken and written English communication skills

Nice-to-have

  • User knowledge of SAP and/or SFDC systems
  • Intermediate Excel skills with MS Office tools
  • Collaborative working culture participation

Key Requirements

  • Prior experience in construction or service industry administration
  • Proficiency in English language communication
  • Availability for part-time schedule Wednesdays through Fridays

Work Rights

Not specified

Tailored Resume

Cover Letter