Payments Customer Journey Expert

Ingalcivil Com Au

Madrid, Spain
Fully remote
Digital payments expert
Core banking transformation
Product owner responsibilities
Ingalcivil Com Au is seeking a Digital Payments Expert to join their Move Money Team, focusing on delivering high-quality digital payment solutions. The role emphasizes collaboration, project management, and customer-centric solutions within an Agile environment

Job Summary

  • As a Digital Payments Expert, you will be a key member of a squad of Core Banking Transformation, providing broad knowledge on ING products, services, channels, and local Payments Regulations.
  • You will represent the voice of the customer (External and internal) improving the processes, analyze data to extract operational information for decision taking, and create reports for Operations areas.
  • ING offers flexibility and accountability, a restaurant card, on-site services like a gym and hairdresser, health and life insurance, flexible remuneration, and a free company shuttle.

Matching Summary

Match Score: 85

Ingalcivil Com Au is seeking a Digital Payments Expert to join their Move Money Team, focusing on delivering high-quality digital payment solutions. The role emphasizes collaboration, project management, and customer-centric solutions within an Agile environment.

Skills & Requirements

Must-have

  • Digital Payments Expert
  • Core Banking Transformation
  • Product Owner responsibilities
  • Agile Methodology
  • Strong English is a must
  • Remote Collaboration

Nice-to-have

  • Cross-Cultural Sensitivity & Empathy
  • Adaptability to time zones
  • Technical knowledge for communication

Key Requirements

  • 5/7 years of experience managing complex projects
  • Master or bachelor’s degree
  • Customer focused and results-oriented
  • Strong effective presentations skills
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

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