Senior Manager, Client Relationship Management (cox Fleet)

Cox Automotive Corporate Services LLC

Multiple Locations
Base: $111,500.00 - $185,900.00; bonus/equity: not...
**
Fleet maintenance technical knowledge
Customer service and maintenance coordination
Consultative approach to solve problems
** Cox Automotive is seeking a Senior Manager for Client Relationship Management to lead a team focused on enhancing customer service, driving growth, and creating value for clients. The ideal candidate will have extensive experience in management, fleet maintenance, and customer relations, as well as strong analytical and communication skills. **

Job Summary

  • Lead a Client Relationship team to meet the mobility needs of our customers and drive insight into their business including insight into their vehicle maintenance.
  • Establish strategic goals by gathering business, financial and operational requirements from leadership and other organizational stakeholders.
  • Motivate and develop employees to achieve high standards and create a culture of continuous improvement and innovation.

Matching Summary

Match Score: 75

** Cox Automotive is seeking a Senior Manager for Client Relationship Management to lead a team focused on enhancing customer service, driving growth, and creating value for clients. The ideal candidate will have extensive experience in management, fleet maintenance, and customer relations, as well as strong analytical and communication skills. **

Salary

Base: $111,500.00 - $185,900.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fleet maintenance technical knowledge
  • Customer service and maintenance coordination
  • Consultative approach to solve problems
  • Manage client relationships and internal stakeholders

Nice-to-have

  • Culture of continuous improvement
  • Drive customer growth and insight
  • Motivate and develop employees

Key Requirements

  • 8 years' experience in a related field
  • 3+ years' experience in management or leadership role
  • Fleet maintenance technical knowledge required
  • Experience in customer service, maintenance coordination, technician dispatching, or Diesel technology
  • Proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required
  • Ability to sit or stand for prolonged periods of time
  • Travel required up to 25% of the time

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter