Claims Consultant

206

Tweed Heads, Australia
Not specified; salary reviews included; annual com...
Hybrid (3 days remote after month three)
Customer focused service delivery
Caseload management of claims
Legislation and compliance adherence
EML is seeking a Claims Consultant for its Tweed Heads office, focusing on managing workers' compensation claims and providing empathetic support to injured workers and employers. The position offers full-time employment with the potential for remote work after an initial period

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic service to injured workers and employers.
  • EML fosters a learning culture with dedicated specialists available to support team members in their case management efforts.
  • Employees receive comprehensive benefits including up to 16 weeks paid parental leave, flexible work arrangements, and access to a corporate wellbeing program.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for its Tweed Heads office, focusing on managing workers' compensation claims and providing empathetic support to injured workers and employers. The position offers full-time employment with the potential for remote work after an initial period.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Caseload management of claims
  • Legislation and compliance adherence

Nice-to-have

  • Experience in medical or hospitality fields
  • Ability to multitask effectively
  • Creative stakeholder engagement skills

Key Requirements

  • Previous customer service experience desirable
  • High attention to detail required
  • Face-to-face group interview attendance required

Work Rights

Not specified

Tailored Resume

Cover Letter