Service Desk Technician

Cubic Corporation

Hyderabad, India
24/7 support team experience
First level support skills
Incident management proficiency
Cubic is committed to solving global issues through innovation and service to customers

Job Summary

  • Cubic is committed to solving global issues through innovation and service to customers.
  • The position involves handling calls, emails, and monitoring alerts to ensure excellent customer service.
  • Employees are encouraged to actively contribute to their own development as part of a structured career program.

Matching Summary

Cubic is committed to solving global issues through innovation and service to customers.

Skills & Requirements

Must-have

  • 24/7 support team experience
  • first level support skills
  • incident management proficiency

Nice-to-have

  • strong customer service orientation
  • ability to work in a multi-skilled team
  • commitment to personal development

Key Requirements

  • experience with ticketing systems
  • ability to meet KPIs/SLAs
  • training attendance

Work Rights

Not specified

Tailored Resume

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