Customer Support/ops Coordinator Ii

RELX

Durban, South Africa
Customer service experience
Strong communication skills
Problem-solving abilities
The Customer Service Representative provides timely, accurate, and friendly support to customers across phone, email, and digital channels

Job Summary

  • The Customer Service Representative provides timely, accurate, and friendly support to customers across phone, email, and digital channels.
  • This role focuses on resolving inquiries, supporting product usage, and strengthening customer relationships.
  • We are delighted to offer country specific benefits, including medical aid and retirement plans.

Matching Summary

The Customer Service Representative provides timely, accurate, and friendly support to customers across phone, email, and digital channels.

Skills & Requirements

Must-have

  • Customer service experience
  • Strong communication skills
  • Problem-solving abilities
  • Comfort with technology

Nice-to-have

  • Attention to detail
  • Commitment to accessibility
  • Willingness to learn

Key Requirements

  • Experience in customer service
  • Ability to manage inquiries professionally
  • Basic troubleshooting skills

Work Rights

Not specified

Tailored Resume

Cover Letter