Salesforce Support Engineer - Industries & Revenue Cloud
Salesforce UK
United Kingdom
Salesforce platform expertise
Industries or revenue cloud
Apex code and lwc
The Developer Support Engineer profile offers the opportunity to expand expertise across the Salesforce Platform, working with developers from other companies to find solutions to their business cases
Job Summary
The Developer Support Engineer profile offers the opportunity to expand expertise across the Salesforce Platform, working with developers from other companies to find solutions to their business cases.
This role is for premier support with very high expectations for customer handling, critical escalation management, multi-tasking, and documenting technical information.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and this role is key to leading workforce transformation in the agentic era.
Matching Summary
The Developer Support Engineer profile offers the opportunity to expand expertise across the Salesforce Platform, working with developers from other companies to find solutions to their business cases.
Skills & Requirements
Must-have
Salesforce Platform expertise
Industries or Revenue Cloud
Apex Code and LWC
JSON, XML, YAML
SOAP & REST web services
AJAX web application development
Nice-to-have
Customer handling skills
Cross-functional team coordination
Product team relationship building
High client satisfaction focus
Empowering developer community
Key Requirements
Bachelors/Master's Degree in CS/IS/IT
2-6 years Salesforce engineering/programming experience
Minimum 2 years Industries/Revenue Cloud experience