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InfraCom is seeking a dedicated 2nd Line IT Support Technician based in Stockholm to provide top-notch technical support and ensure customer satisfaction. The ideal candidate should have at least four years of experience in IT support, strong networking knowledge, and excellent communication skills in Swedish and English.
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Job Summary
As an IT Support Technician, you are the company's face to the outside and responsible for providing first-class support to our customers and users.
You will handle escalated cases from 1st line, monitoring, and cases via our support system, troubleshooting and resolving IT problems within client, server, and network environments.
We offer an important role in a listed IT company with strong growth, opportunities for development, and certification possibilities.
Matching Summary
Match Score: 75
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InfraCom is seeking a dedicated 2nd Line IT Support Technician based in Stockholm to provide top-notch technical support and ensure customer satisfaction. The ideal candidate should have at least four years of experience in IT support, strong networking knowledge, and excellent communication skills in Swedish and English.
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