Job Summary

• Troubleshoots equipment malfunctions and corrects them as directed by knowledge-based tool or supervisor.
• Manage more complex proactive events, perform advanced diagnostics, escalate third-party problems, be they software or hardware vendor, and gather pertinent details enabling escalation to Supervisor / Manger when necessary.
• Join the A-Team and experience the A-Life!

Matching Summary

Skills & Requirements

Key Requirements

• Ability to follow standard procedures
• Superior analytical and problem-solving abilities
• Respond to technical assistance requests
• Technical discipline and applied knowledge
• Diagnose problems and provide solutions
• Interpersonal and communication skills
• Meet deadlines
• Excellent written and verbal communication skills

Work Rights