Specialist, Servicenow Platform Operations - Integrations Support

MSD & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow platform operational support
Tier 2 and tier 3 support
Servicenow development background
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.
  • Provide tier 2 and tier 3 operational support for ServiceNow applications, coordinate problem investigations, and support release management.
  • Be part of a dynamic ServiceNow team in Corporate Systems, collaborating with cross-functional teams and staying updated with ServiceNow best practices.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.

Skills & Requirements

Must-have

  • ServiceNow platform operational support
  • Tier 2 and Tier 3 support
  • ServiceNow development background
  • SDLC documentation maintenance
  • Global team collaboration

Nice-to-have

  • Agile development methodologies
  • Data-backed approaches
  • Innovation and execution excellence

Key Requirements

  • 3+ years ServiceNow support experience
  • ServiceNow Certified System Admin (CSA)
  • In-depth ITIL knowledge
  • Bachelor's degree in Computer Science or IT

Work Rights

Not specified

Tailored Resume

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