Tricare Beneficiary Services Representative Floater- Vicenza, Italy

Leidos

Vicenza, Italy
Annual salary: $34,500; not specified; not specifi...
Hybrid (travel required 25-75% of the time)
Tricare beneficiary services
Customer service experience
Microsoft office proficiency
Leidos is seeking a TRICARE Beneficiary Services Representative Floater for future openings in Vicenza, Italy. The role involves providing essential education and enrollment services for military families, requiring travel between various locations and a strong customer service background

Job Summary

  • Provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA).
  • Travel 25-75% of the time based on need for coverage, potentially within the EA region including Bahrain, Belgium, Germany, Italy, Spain, and the UK.
  • Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over the phone.

Matching Summary

Match Score: 75

Leidos is seeking a TRICARE Beneficiary Services Representative Floater for future openings in Vicenza, Italy. The role involves providing essential education and enrollment services for military families, requiring travel between various locations and a strong customer service background.

Salary

Annual salary: $34,500; Not specified; Not specified

Skills & Requirements

Must-have

  • TRICARE Beneficiary Services
  • Customer service experience
  • Microsoft Office proficiency
  • Travel 25-75% of the time
  • HIPAA compliance

Nice-to-have

  • Restless and driven mindset
  • Proactive problem solver
  • Cultural adaptability

Key Requirements

  • Bachelor's degree OR Associate's degree + 4 years experience OR Major certification + 4 years experience OR High school diploma + 8 years experience
  • U.S. Citizenship
  • SOFA/Command-Sponsored status
  • Missione Visa and Soggiorno permit
  • Eligible for ADP IT III clearance
  • 3+ years customer service experience

Work Rights

SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor supporting the DoD

Tailored Resume

Cover Letter