Customer Banking Specialist - Narromine 25hr P/w

Burbankbank

Narromine, Australia
Part-time onsite (monday - friday, 8:30 am - 1:30 pm)
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
Burbankbank is seeking a part-time Customer Banking Specialist for their Narromine branch, focusing on providing excellent customer service and support in banking transactions. The role involves engaging with customers, understanding their financial needs, and facilitating the use of the bank's digital offerings

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Build a personal connection with customers through meaningful conversations and assist them with their transactional needs.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes, and perform interviews and process applications for personal loans, credit cards and associated products.

Matching Summary

Match Score: 85

Burbankbank is seeking a part-time Customer Banking Specialist for their Narromine branch, focusing on providing excellent customer service and support in banking transactions. The role involves engaging with customers, understanding their financial needs, and facilitating the use of the bank's digital offerings.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • complete financial health checks
  • process loan and credit card applications
  • adhere to bank processes
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place customer at center
  • work independently and collaboratively
  • see the big picture
  • holistic customer solutions
  • participate in community events

Key Requirements

  • Available for predetermined roster
  • Ability to ask right questions
  • Ability to find right solutions
  • Comfortable working in busy retail environment

Work Rights

Not specified

Tailored Resume

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