Tusker Delivery Management Advisor - Watford

Scottish Widows (Lloyds)

Watford, England, United Kingdom
Base: £30,609 rising to £31,809 as of april 2,026;...
Hybrid (minimum three days in the office per week)
Excellent customer service skills
Ability to manage inbound and outbound interactions
Strong organizational and time management skills
Scottish Widows is seeking a Delivery Management Advisor to join their Order and Delivery Team in Watford. The role focuses on ensuring excellent customer service for drivers awaiting their new cars, while the company promotes a culture of sustainability and inclusivity

Job Summary

  • The successful candidate will assist in all areas of the Order and Delivery Team, providing excellent customer service.
  • This role requires dedication to meet and exceed delivery targets while putting the driver experience first.
  • The company is committed to sustainability and offers a range of benefits to support employees.

Matching Summary

Match Score: 85

Scottish Widows is seeking a Delivery Management Advisor to join their Order and Delivery Team in Watford. The role focuses on ensuring excellent customer service for drivers awaiting their new cars, while the company promotes a culture of sustainability and inclusivity.

Salary

Base: £30,609 rising to £31,809 as of April 2026; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Ability to manage inbound and outbound interactions
  • Strong organizational and time management skills
  • High accuracy levels and attention to detail

Nice-to-have

  • Inquisitive nature and proactive approach
  • Experience in complaint resolution
  • Ability to work as part of a team

Key Requirements

  • Experience in customer service roles
  • Ability to deliver difficult messages
  • Experience with internal and external systems

Work Rights

Not specified

Tailored Resume

Cover Letter