Mechanical Breakdown Insurance (mbi) Claims Officer

Assurant Services Australia Pty Limited

Auckland, New Zealand
3d onsite
Automotive trade certificate
Policy coverage queries
Claim lodgements
Assurant offers a diverse and supportive team culture with development programs, study grants, and a hybrid work model

Job Summary

  • Assurant offers a diverse and supportive team culture with development programs, study grants, and a hybrid work model.
  • The MBI Claims Officer role involves assisting policy holders, dealers, and repairers with policy coverage queries and claim lodgements.
  • This permanent role is based in central Auckland with flexibility to work from home up to two days per week and no weekend or night shifts.

Matching Summary

Assurant offers a diverse and supportive team culture with development programs, study grants, and a hybrid work model.

Skills & Requirements

Must-have

  • Automotive Trade Certificate
  • policy coverage queries
  • claim lodgements
  • customer satisfaction
  • dealer and repair networks

Nice-to-have

  • uncommon thinking and uncommon results
  • proactive attitude and willingness to learn
  • great team player
  • handle disputes professionally
  • meet service levels and individual KPI’s

Key Requirements

  • Automotive Trade Certificate
  • Experience handling claim decisions
  • Microsoft Office Suite knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter