Servicenow Product Owner

Booz Allen Hamilton

$77,600.00 to $176,000.00 (annualized usd); not sp...
Hybrid
Servicenow platform
Agile it service management
Mission stakeholders and technical teams
We are seeking a skilled and mission-driven ServiceNow Product Owner to lead the definition, development, and implementation of ServiceNow solutions in a dynamic, agile IT Service Management (ITSM) environment

Job Summary

  • We are seeking a skilled and mission-driven ServiceNow Product Owner to lead the definition, development, and implementation of ServiceNow solutions in a dynamic, agile IT Service Management (ITSM) environment.
  • You will bridge the gap between mission stakeholders and technical teams, ensuring the ServiceNow platform evolves to meet operational needs while promoting enterprise-wide adoption through effective training, communication, and change management.
  • Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.

Matching Summary

We are seeking a skilled and mission-driven ServiceNow Product Owner to lead the definition, development, and implementation of ServiceNow solutions in a dynamic, agile IT Service Management (ITSM) environment.

Salary

$77,600.00 to $176,000.00 (annualized USD); Not specified; Not specified

Skills & Requirements

Must-have

  • ServiceNow platform
  • Agile IT Service Management
  • mission stakeholders and technical teams
  • user stories and prioritized backlogs
  • Agile ceremonies
  • platform governance
  • user training and communication

Nice-to-have

  • government, defense, or high-security environment
  • integrating ServiceNow with other systems
  • platform performance monitoring and analytics
  • excellent communication and collaboration

Key Requirements

  • 3+ years of experience working in Agile or Scrum environments
  • 3+ years of experience with client delivery, product roadmaps, requirements design
  • Experience in a Product Owner or Business Analyst role
  • Experience leading training sessions or managing change initiatives
  • Experience with ITIL best practices
  • Knowledge of ServiceNow modules (ITSM or ITOM)
  • Active TS/SCI clearance
  • HS diploma or GED and 7+ years of experience supporting IT projects
  • Associate’s degree and 5+ years of experience supporting IT projects
  • Bachelor’s degree and 3+ years of experience supporting IT projects
  • DoD 8570.01-M Information Assurance Technician (IAT) Level II Certification

Work Rights

TS/SCI clearance required

Tailored Resume

Cover Letter