Base: $16.50 usd hourly; bonus/equity: not specifi...
Fully onsite
Check-in and check-out processes
Cash handling duties
Guest complaint resolution
The Hotel Guest Service Agent position at Doubletree Naples is focused on delivering exceptional customer service throughout guests' stays. The role involves managing check-ins and check-outs, addressing guest inquiries and complaints, and coordinating with hotel departments to ensure a pleasant experience
Job Summary
The role represents the hotel to guests throughout all stages of their stay by ensuring superior customer care.
Essential responsibilities include managing reservations, processing payments, and coordinating with other departments to meet guest needs.
Benefits include competitive hourly pay, paid time off, health benefits, and access to reduced hotel room rates through the Team Member Travel Program.
Matching Summary
Match Score: 85
The Hotel Guest Service Agent position at Doubletree Naples is focused on delivering exceptional customer service throughout guests' stays. The role involves managing check-ins and check-outs, addressing guest inquiries and complaints, and coordinating with hotel departments to ensure a pleasant experience.