Guest Experience Ambassador

JLL UK

Riverwoods, IL, United States
Hourly: $22.69; annual: $47,196.00 – $47,196.00; b...
On-site
Exceptional client experience delivery
Proactive communication and high-touch service
Execution of experience program
JLL UK is seeking a Guest Experience Ambassador for their Riverwoods, IL location, focusing on delivering exceptional client experiences through proactive engagement and high-touch service. The ideal candidate should have at least three years of experience in hospitality or facility management and possess strong communication and organizational skills

Job Summary

  • The Guest Service Agent is responsible for delivering an exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service.
  • This role is responsible for the execution of the experience program at the client site, combining passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused workplace environment.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including 401(k) plan with matching company contributions, comprehensive Medical, Dental & Vision Care, paid parental leave, Paid Time Off and Company Holidays, and early access to earned wages through Daily Pay.

Matching Summary

Match Score: 85

JLL UK is seeking a Guest Experience Ambassador for their Riverwoods, IL location, focusing on delivering exceptional client experiences through proactive engagement and high-touch service. The ideal candidate should have at least three years of experience in hospitality or facility management and possess strong communication and organizational skills.

Salary

Hourly: $22.69; Annual: $47,196.00 – $47,196.00; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • Exceptional client experience delivery
  • Proactive communication and high-touch service
  • Execution of experience program
  • Hospitality-focused workplace environment
  • Google Suite proficiency

Nice-to-have

  • Collaborative service line work
  • Enhancing employee engagement initiatives
  • Professional appearance and demeanor

Key Requirements

  • High school diploma or GED
  • 3+ years of experience in hospitality, facility/property management, operations and/or commercial real estate
  • Proven ability to manage multiple priorities
  • Demonstrated initiative, integrity, and strong judgment
  • Excellent verbal and written communication skills
  • Highly collaborative interpersonal abilities
  • Exceptional customer service expertise

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter