Customer Success Manager

Clayton Inc

Andersonville, TN, United States
Build trusted business partnerships
Provide value-added services
Drive sustainable growth and brand loyalty
Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services supporting sustainable growth and brand loyalty

Job Summary

  • Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services supporting sustainable growth and brand loyalty.
  • CSMs work to create efficiencies in product and inventory management, technology, product quality, and sales management to continuously increase value and ensure a world-class customer experience.
  • Clayton offers a competitive benefits package including flexible health benefits, 401K with company matching, paid parental leave, tuition reimbursement, and paid time for volunteering.

Matching Summary

Customer Success Managers build trusted business partnerships between customers and Home Building and Supply Facilities to provide value-added services supporting sustainable growth and brand loyalty.

Skills & Requirements

Must-have

  • Build trusted business partnerships
  • Provide value-added services
  • Drive sustainable growth and brand loyalty
  • Champion company initiatives
  • Create efficiencies in product and inventory management
  • Elevate housing and industry perceptions
  • Continuously prospect new avenues

Nice-to-have

  • Passionate, positive, and eager to learn
  • Encouraging culture that supports work/life balance
  • Holistic wellness programs
  • Commitment to inclusive workplace

Key Requirements

  • Associate's degree preferred in business, sales, economics, marketing, or math
  • 3+ years of work experience in Sales, Marketing Research, Market Intelligence, or Consulting
  • Great communication skills, written and verbal
  • Highest level of personal integrity and business ethics
  • Great attention to detail, organizational, and analytical skills
  • Ability to work independently or in a team
  • Motivated and self-starter
  • Willing to learn, hard-working, determined, and assertive
  • Microsoft Office skills (Excel, Word, PowerPoint)
  • Ability to lift and carry up to 50 lbs
  • Work may require stooping, bending, crouching, crawling, pushing, and/or pulling
  • Must be able to communicate with others via phone, email, and in person
  • Work environment is not temperature controlled and may result in exposure to extreme temperatures
  • Work primarily involves sitting/standing, up to 4 hours at a time

Work Rights

Not specified

Tailored Resume

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