Service Agent I - Is Client Services - Full Time 8 Hour Rotating Shifts (non-exempt) (non-union)

uscdirectory.usc.edu

Los Angeles, CA, USA
$29.00 - $45.20; bonus/equity: not specified; bene...
Fully remote
Excellent customer service skills
Experience in desktop support
Ability to analyze and diagnose issues
The Service Desk Agent I supports end users at Keck Medicine of USC hospitals and clinics

Job Summary

  • The Service Desk Agent I supports end users at Keck Medicine of USC hospitals and clinics.
  • Responsibilities include troubleshooting IT issues and providing user account provisioning services.
  • The role emphasizes excellent customer service and collaboration with IT team members.

Matching Summary

The Service Desk Agent I supports end users at Keck Medicine of USC hospitals and clinics.

Salary

$29.00 - $45.20; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Experience in Desktop Support
  • Ability to analyze and diagnose issues

Nice-to-have

  • Collaborative team player
  • Adaptability to changing environments
  • Strong communication skills

Key Requirements

  • High school or equivalent
  • 3 years IT experience
  • 2 years Service Desk Support experience

Work Rights

Not specified

Tailored Resume

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