Customer Service Represntative

Hayward Animal Clinic

Allen Park, MI, United States
Answering multi-line phone systems
Scheduling appointments
Client and patient communication
Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication

Job Summary

  • Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.
  • The role requires managing a high volume of appointments and phone calls while maintaining consistent customer service standards and performing daily tasks with accuracy.
  • AmeriVet is committed to employee growth, development, and well-being, offering tailored development programs, competitive pay, comprehensive benefits, and a supportive environment.

Matching Summary

Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.

Skills & Requirements

Must-have

  • Answering multi-line phone systems
  • Scheduling appointments
  • Client and patient communication
  • Managing high volume of appointments
  • Accurate documentation of communications

Nice-to-have

  • Professionalism and efficiency
  • Attention to detail and organization
  • Ability to learn and grow
  • Strong work ethic
  • Calm and professional demeanor

Key Requirements

  • Minimum one (1) year veterinary experience
  • Excellent phone etiquette and interpersonal skills
  • Proficiency in Microsoft office and basic computer applications
  • Ability to stand for an 8–9-hour shift
  • Ability to lift up to 50 pounds unassisted

Work Rights

Not specified

Tailored Resume

Cover Letter