IT Desktop Support

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

Singapore, Singapore
1st and 2nd level it support
Microsoft office troubleshooting
English and mandarin bilingual communication
The role involves providing comprehensive 1st and 2nd level IT support for desktops, applications, and video conferencing events

Job Summary

  • The role involves providing comprehensive 1st and 2nd level IT support for desktops, applications, and video conferencing events.
  • Candidates must facilitate technical discussions and translate specifications between English and Mandarin-speaking stakeholders in China.
  • The position requires managing incidents with proper documentation while occasionally working overtime for emergency or VP support.

Matching Summary

Match Score: 85

The role involves providing comprehensive 1st and 2nd level IT support for desktops, applications, and video conferencing events.

Skills & Requirements

Must-have

  • 1st and 2nd level IT support
  • Microsoft Office troubleshooting
  • English and Mandarin bilingual communication
  • ITIL methodology knowledge
  • VIP and event video conference support

Nice-to-have

  • Mac OS system familiarity
  • Project management experience
  • Data driven proactive approach
  • Cross country team management
  • Fast learner on new technology

Key Requirements

  • 2+ years work experience in large enterprise
  • University degree in computer science or equivalent
  • Proficient written and spoken English and Chinese (Min B3 GCE O Level)

Work Rights

Not specified

Tailored Resume

Cover Letter