Software Engineer Principal (genesys Cloud)

PNC Financial Services Group

Pittsburgh, Pennsylvania, United States
On-site
Genesys cloud expertise
Enterprise-scale solution design
Omni-channel customer engagement
PNC Financial Services Group is seeking a Principal Software Engineer specializing in Genesys Cloud to lead the design and development of innovative customer engagement solutions. This role requires collaboration with cross-functional teams to enhance enterprise-scale treasury management while fostering a dynamic and inclusive work environment

Job Summary

  • Lead the design, development, and support of cutting-edge Genesys Cloud CX solutions for enterprise-scale treasury management.
  • Collaborate with cross-functional teams to deliver secure, omni-channel customer engagement and drive innovation.
  • Shape the future of customer experience at PNC in a dynamic, inclusive environment.

Matching Summary

Match Score: 85

PNC Financial Services Group is seeking a Principal Software Engineer specializing in Genesys Cloud to lead the design and development of innovative customer engagement solutions. This role requires collaboration with cross-functional teams to enhance enterprise-scale treasury management while fostering a dynamic and inclusive work environment.

Skills & Requirements

Must-have

  • Genesys Cloud expertise
  • Enterprise-scale solution design
  • Omni-channel customer engagement
  • Secure software development

Nice-to-have

  • Cross-functional collaboration
  • Innovation in dynamic environment
  • Inclusive team culture

Key Requirements

  • Principal level experience required
  • Genesys Cloud platform proficiency
  • Treasury management domain knowledge

Work Rights

Not specified

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