Base: $20.00-$22.00; bonus/equity: not specified; ...
On-site
Customer satisfaction improvement
Liaison between dealership and customers
Continuous improvement plans
Driveway is seeking a Customer Satisfaction Representative to enhance customer experiences by acting as a liaison between customers and the dealership. The role emphasizes follow-up on customer concerns, implementing improvement plans, and tracking customer feedback
Job Summary
As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers.
Your focus will be on ensuring our customers' perspectives come first, following up with them to ensure their concerns are addressed and resolved promptly.
We offer best in class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 75
Driveway is seeking a Customer Satisfaction Representative to enhance customer experiences by acting as a liaison between customers and the dealership. The role emphasizes follow-up on customer concerns, implementing improvement plans, and tracking customer feedback.
Salary
Base: $20.00-$22.00; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs