Business Analyst, Sales Technology

John Hancock Life Insurance Company (U.S.A.)

Boston, United States
Base: $73,350.00 - $122,250.00 usd; bonus/equity: ...
Hybrid
Salesforce platform enhancements
Sales technology integration
Business requirements documentation
Help shape the future you want to see — and discover that better can take you anywhere you want to go

Job Summary

  • Help shape the future you want to see — and discover that better can take you anywhere you want to go.
  • This role serves as a bridge between business users and technical teams, executing on the technology strategy, translating business needs into clear requirements while ensuring solutions are adoption‑ready, scalable, and aligned to sales workflows.
  • We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Matching Summary

Help shape the future you want to see — and discover that better can take you anywhere you want to go.

Salary

Base: $73,350.00 - $122,250.00 USD; Bonus/Equity: Incentive programs and compensation tied to performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans, paid time off

Skills & Requirements

Must-have

  • Salesforce platform enhancements
  • Sales technology integration
  • Business requirements documentation
  • Process flow mapping
  • User-centered change management
  • Agile SDLC practices

Nice-to-have

  • Innovative problem-solving
  • Enterprise-wide perspective
  • Continuous business improvement
  • Adaptable solution design

Key Requirements

  • 5 years Business Analyst experience
  • 3+ years Salesforce experience
  • Salesforce Certified Business Analyst (plus)
  • Financial Services experience (1-3 years)
  • Proficiency in documentation skills
  • Strong communication skills
  • Analytical and critical thinking skills
  • Ability to work autonomously and in a team

Work Rights

Not specified

Tailored Resume

Cover Letter