Mobile App Ratings & Feedback Analyst

JAZVENTURES

Singapore
Not specified (considering potential for remote or hybrid work)
Monitor user ratings from app store
Analyze feedback from google play store
Identify recurring bugs and crashes
JAZVENTURES is seeking a Mobile App Ratings & Feedback Analyst to monitor and analyze user feedback, track satisfaction trends, and provide actionable insights for app improvements. The role emphasizes analyzing ratings from various sources, reporting key findings, and collaborating with cross-functional teams to enhance user experience

Job Summary

  • This role monitors and analyzes user ratings and feedback from multiple sources to drive app quality improvements.
  • The analyst is responsible for identifying recurring technical issues such as bugs, crashes, and performance problems.
  • Key deliverables include clear reports summarizing top complaints, requested features, and overall user sentiment for management.

Matching Summary

Match Score: 85

JAZVENTURES is seeking a Mobile App Ratings & Feedback Analyst to monitor and analyze user feedback, track satisfaction trends, and provide actionable insights for app improvements. The role emphasizes analyzing ratings from various sources, reporting key findings, and collaborating with cross-functional teams to enhance user experience.

Skills & Requirements

Must-have

  • Monitor user ratings from App Store
  • Analyze feedback from Google Play Store
  • Identify recurring bugs and crashes
  • Track app rating trends over time
  • Prepare reports on user sentiment

Nice-to-have

  • Strong attention to detail
  • Ability to work independently
  • Effective cross-functional communication
  • Basic knowledge of mobile applications

Key Requirements

  • Basic knowledge of mobile applications
  • Analytical focus in remote or office environments

Work Rights

Not specified

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