Mobile Mortgage Specialist Assistant

TD Bank

North Bay, Ontario, Canada
Base: $23.37 - $31.20 cad; bonus/equity: not speci...
Fully remote
Credit administration support
Process credit applications
Gather client documentation
Maximize support in relation to credit administration and maintain good relationships with partners, responding to questions and ensuring customer problems are handled appropriately

Job Summary

  • Maximize support in relation to credit administration and maintain good relationships with partners, responding to questions and ensuring customer problems are handled appropriately.
  • Process assigned work volumes in an accurate and efficient manner, supporting the Specialist and business timeline commitments, while understanding and applying bank and business channel operating policies and procedures.
  • Participate fully as a member of the team, promote service to the business, quality, innovation and teamwork, and contribute to a fair, positive and equitable environment that supports a diverse workforce.

Matching Summary

Maximize support in relation to credit administration and maintain good relationships with partners, responding to questions and ensuring customer problems are handled appropriately.

Salary

Base: $23.37 - $31.20 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Credit administration support
  • Process credit applications
  • Gather client documentation
  • Customer journey support
  • Validate supporting documentation
  • Adhere to internal processes
  • Mortgage suite product knowledge

Nice-to-have

  • Bilingual (English/French) skills
  • Additional language skills
  • Service to the business focus
  • Process improvement opportunities
  • Brand ambassador for TD

Key Requirements

  • Minimum 1 year client facing/administrative role
  • Mortgage/credit lending experience
  • Superior computer/technology skills
  • Proficiency with MS Office suite
  • Highly organized and self-starter
  • Excellent time-management skills
  • High-level accuracy and attention to detail
  • Excellent customer service skills
  • Willing to work variable hours

Work Rights

Not specified

Tailored Resume

Cover Letter