Customer Solution Engineer - Major Projects

KONE GmbH

Dubai, United Arab Emirates
Technical expertise to sales team
Transform customer needs into solutions
Non-standard tendering cases
A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions

Job Summary

  • A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
  • Focusing on non-standard tendering cases, the CSE Engineer, Solution is part of the KONE early engagement team and ensures that KONE offerings and specifications are included in the customer’s building specifications.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.

Matching Summary

A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.

Skills & Requirements

Must-have

  • technical expertise to sales team
  • transform customer needs into solutions
  • non-standard tendering cases
  • solution costing and lead times
  • new KONE solutions understanding
  • product and planning aspects consideration

Nice-to-have

  • innovative and collaborative working culture
  • employee engagement and participation
  • sustainability and ethical business practices
  • trust and respect among co-workers

Key Requirements

  • Minimum Bachelor’s degree in Engineering
  • Several years' experience in elevator business
  • Minimum 5 years relevant engineering experience
  • Excellent skills in translating customer needs
  • Understanding of new construction processes

Work Rights

Not specified

Tailored Resume

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